Effective Date: March 21, 2026

At Celeste Genevieve Counseling, PLLC, your privacy matters. We are committed to protecting your personal information with care, respect, and confidentiality.

This Privacy Policy explains how information may be collected, used, and protected when you visit this website, submit a form, or communicate with us.

Information We Collect

When you visit this website, certain limited technical information may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Pages visited and general website usage data

If you choose to provide it, we may also collect personal information such as:

• Name

• Email address

• Phone number

• Scheduling or inquiry details

You are not required to provide personal information simply to browse this website.

How Your Information Is Used

Information collected through this website may be used to:

• Respond to inquiries

• Schedule and manage appointments

• Send administrative communications, such as reminders, billing notices, or paperwork-related updates

• Improve website performance and user experience

Your information is not used for unsolicited marketing via SMS.

SMS Communications

If you provide your phone number and explicitly consent to receive text messages (opt-in here), Celeste Genevieve Counseling, PLLC may send SMS messages related to:

• Appointment reminders

• Scheduling updates

• Billing notifications

• Paperwork-related communication

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly using the information below.

Important: Mobile opt-in data and consent will never be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.

When Information May Be Shared

Celeste Genevieve Counseling, PLLC does not sell, rent, or share your personal information for marketing or promotional purposes.

Information may only be disclosed in limited situations, including:

• When required by law

• When necessary to protect the safety of a client or another person

• When necessary to protect the rights, safety, or integrity of Celeste Genevieve Counseling, PLLC

Any disclosure is made carefully and only when necessary.

Confidentiality and Communication Limits

As a counseling practice, we are committed to maintaining confidentiality in accordance with applicable ethical and legal standards.

Please note that any communication through website or by text message can never be guaranteed to be fully secure. Sensitive clinical information should not be submitted through website forms or SMS.

Cookies and Website Data

This website may use cookies or similar technologies to improve your browsing experience and better understand how visitors use the site.

You can adjust your browser settings if you prefer to disable cookies.

Data Security

Reasonable administrative, technical, and physical safeguards are used to help protect your personal information from unauthorized access, use, or disclosure.

That said, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

You may request to:

• Access the personal information you have shared

• Correct inaccurate information

• Withdraw consent for communication at any time

Third-Party Links

This website may include links to other websites. Celeste Genevieve Counseling, PLLC is not responsible for the privacy practices or content of those third-party sites.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any updates will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy or would like to contact us regarding your information, you may reach out here:

Celeste Genevieve Counseling, PLLC

Email: hello@celestegenevieve.com

Phone: 630-519-1242

Website: https://celestegenevieve.com