TERMS & CONDITIONS
Terms & Conditions
Effective Date: 1/1/2025
Business Name: Celeste Genevieve Counseling, PLLC
Website: https://www.celestegenevieve.com
Contact Email: hello@celestegenevieve.com
Business Phone: 630-519-1242
1. Use of This Website
By accessing this website or engaging with our services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use this site.
This website provides information about counseling services and related resources. It does not provide emergency services. If you are experiencing a mental health emergency, call 911 or go to your nearest emergency room.
2. Professional Services Disclaimer
Information on this website is for informational purposes only and does not establish a therapist-client relationship. A therapeutic relationship is established only after completion of intake paperwork and mutual agreement to begin services.
3. SMS Messaging Terms
By providing your mobile phone number and opting in, you consent to receive SMS text messages from [Practice Name].
Message Purpose
Messages may include:
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Appointment confirmations and reminders
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Scheduling coordination
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Intake paperwork notifications
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Billing notifications
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Administrative updates related to services
We do not send unsolicited marketing messages.
Message Frequency
Message frequency varies based on your appointments and service needs.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out
You may opt out at any time by replying:
STOP
After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you re-enroll.
Help
For assistance, reply:
HELP
or contact us at: [Your Phone Number or Email]
Consent
Consent to receive SMS messages is not a condition of receiving services. Clients provide explicit consent during intake or through a website opt-in form.
4. Privacy & Confidentiality
We take client privacy seriously. While we limit SMS communications to administrative matters, text messaging is not a fully secure form of communication.
We do not include detailed protected health information (PHI) in text messages.
For full details on how we collect, use, and safeguard your information, please review our Privacy Policy:
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
6. Limitation of Liability
Celeste Genevieve Counseling is not liable for damages arising from use of this website or SMS messaging services, except as required by law.
7. Changes to These Terms
We may update these Terms & Conditions periodically. Updates will be posted on this page with a revised effective date.
8. Contact Information
If you have questions regarding these Terms & Conditions, please contact:
Celeste Genevieve Counseling, PLLC
Website: https://www.celestegenevieve.com
Contact Email: hello@celestegenevieve.com
Business Phone: 630-519-1242
